1. Don't Panic — But Don't Wait
Most shortages are temporary and alternatives exist. However, you shouldn't simply go without your medication, especially for conditions like epilepsy, diabetes, or mental health.
2. Ask Your Pharmacist
Your pharmacist is your first port of call. They can:
- Check if a Serious Shortage Protocol (SSP) is active — allowing them to give you an alternative without a new prescription
- Contact other local pharmacies to find stock
- Order from alternative wholesalers
- Provide an emergency supply for up to 30 days
3. Contact Your GP
If the pharmacist can't source your medication, ask your GP to prescribe an alternative. Most medications have therapeutic equivalents that work just as well.
4. Try Other Pharmacies
Stock levels vary between pharmacies. Try independents as well as chains — smaller pharmacies sometimes have different wholesalers and may have stock others don't.
5. Use MedWatch to Stay Ahead
The best strategy is knowing about shortages before you run out. MedWatch monitors official DHSC and NHS data daily and alerts you the moment your medication is affected. Sign up for free alerts →
6. Know Your Rights
Under NHS rules, pharmacists must make reasonable efforts to source your medication. If a Serious Shortage Protocol is active, they can supply approved alternatives directly. You should never be charged extra for an alternative supplied under an SSP.
Page last updated: 7 February 2026. Data checked daily.